CAREER

       OBJECTIVE

▪                I’m a seasoned professional with over a decade of transportation & brokerage experience.  Seeking a position that will allow me to explore & refine my skills in rate negotiation & problem solving. While continuing to utilize my current skill set to benefit my future employer.

CORE COMPETENCIES

▪         Logistics Manager

▪         United States & Canadian Full Truckload (FT) & Less-Than-Truckload (LTL)

▪         Flatbed, Step-Deck, Low-Boy, Reefers, Over-dimensional, Drop Trailers & Partials

▪         Manage & Support New Business Implementations & Project Roll-outs

▪         Employee Training

▪         Spot bids & freight boards

▪         Team Building & Leadership

      EXPERIENCE

DEDICATED LOGISTICS SERVICES, Minneapolis, MN

Customer Service Representative/Logistics Specialist – 2015 to 2016

·  Worked with customers, shippers, carriers, and dispatchers to manage shipments.

·  Monitored reliable carriers to the shippers & coordinating all of the shipping needs for many companies.

·  Responsible for developing capacity resolutions, identifying issues, thinking critically as well as understanding market trends & seasonality.

·   Visitied key clients to build relationships and identifying their key needs.

INDEPENDENT PACKING SERVICES, Crystal, MN

Customer Service Representative – 2014 to 2015

·  Worked directly with diverse customers to design & build custom crates that meet all customer & consumer needs.

·  Responsible for day-to-day contact with customers, scheduling projects, creating project briefs & a working plan that results in client satisfaction.

·   Project leader & on site team lead for over-dimensional projects.

MINNESOTA BUILDERS EXCHANGE, Minneapolis, MN

Member Retention/Project Manager – 2005 to 2014

·  Researched new markets to best fit our clients and our community outreach efforts. Promoted websites utilizing e-mail marketing, quarterly print and online newsletter marketing - generated revenue through on & offline banner ads.

·  Implemented innovative social media tactics via twitter, Facebook, Linkedin, Pinterest & HootSuites.

·  Improved site ranking utilizing Google analytics. 

·  Successfully designed educational & networking programs that resulted in positive ROI for my current employer and resulted in retention of over 1,000 clients over the past seven years.

·   Renegotiated contracts with established vendors resulting in savings of 42%.

SKILLS & EXPERTISE

▪         Microsoft Office Suites

▪          McLeod

▪          TMW

▪         DAT Power

▪         Get Loaded   

▪          Truckstop         [CD1]

▪         Macropoint 

▪         Constant Contact

▪         Adobe Creative Suite

EDUCATION

UNIVERSITY OF MINNESOTA – TWIN CITIES, Minneapolis, MN

Bachelor of Arts in Sociology - Law, Criminology and Deviance

MINNESOTA SCHOOL OF BUSINESS, Brooklyn Center, MN

Bachelor of Arts Degree – Paralegal (Course work not finished)